Return Policy

RETURN POLICY

Legal Right of Revocation and Voluntary Mainpunkt Right of Return

All information on statutory right of revocation and voluntary Mainpunkt right of return: Consumers have the right of return on the following terms, whereas a consumer shall be any natural person who enters into a legal transaction for a purpose which cannot be attributed to his or her commercial or independently professional trade, business, or profession.

Right of Return

Right to Cancel

You have the right to return the merchandise without citing any reasons within fourteen (14) days by sending it back. The cancellation period begins upon receipt of this Return Policy in text form (e.g. letter, email) but not before delivery to recipient and not before completion of our duty to inform according to article 246 § 2 in conjunction with § 1 (1) and (2) EGBGB (Introductory Law to the German Civil Code)  as well as our duties according to § 312 g (1) Sentence 1 BGB (German Civil Code) in conjunction with article 246 § 3 EGBGB. To keep withing the cancellation period, a timely shipping of the merchandise is sufficient.

The merchandise must be returned to:

Mainpunkt Strabel & Sola GbR
Graf Stolberg Str. 3
61462 Koenigstein

Consequences of Revocation

In case of an effective revocation, the mutually received benefits are to be returned and if so derived profits are to be returned.

End of Return Policy

General Information

Whenever possible, use the original packaging for your return and include the invoice and your revocation. Please make sure the products are packaged and wrapped appropriately, and please do not use envelopes for shipping. Please return the products insured (for your own protection) within the 14-day return period. Upon receipt of the merchandise, we refund the purchase price to your account.

MAINPUNKT does not accept responsibility for damages, loss, or theft during shipping.

Please note that the returned merchandise must be in a condition which would make it suitable for resale. Otherwise a deduction for loss of value will be applied during refund. This, of course, does not apply for repairs.

Thank you for your understanding.